This page contains the full terms and conditions for using the New Lucky platform. Please read everything carefully before creating an account.
By accessing the New Lucky platform (newlucky.onl) or creating an account, you are considered to have fully read and accepted these terms and conditions. These terms form a legally binding agreement between New Lucky and every user of the platform.
New Lucky reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.
Important: New Lucky is strictly for users aged 18 and above. Account registration by minors is completely prohibited, and any such account will be closed immediately upon detection.
To register an account on New Lucky, the following conditions must be met. Each user is permitted to create only one account. Multiple accounts are strictly prohibited — if detected, all associated accounts will be permanently closed.
It is your responsibility to keep your account password and login details completely confidential. New Lucky will not be held liable for any loss resulting from unauthorized access to your account. If you notice any suspicious activity, contact the support team immediately.
Deposits on the New Lucky platform can be made via Mobile Banking, Nagad, and Rocket. The minimum deposit amount is 100 BDT. Please ensure the correct amount and account details are entered at the time of deposit. New Lucky will not be responsible for any transactions made with incorrect information.
| Payment Methods | Minimum Deposit | Processing Time | Charges |
|---|---|---|---|
| Mobile Banking | BDT 100 | Instant | Free |
| Nagad | BDT 100 | Instant | Free |
| Rocket | BDT 100 | Instant | Free |
The minimum withdrawal amount on New Lucky is 200 BDT. Withdrawal requests are typically processed within 24 hours, though additional time may be required for verification in some cases. Withdrawals can only be made to your own mobile banking account — transferring funds to a third party's account is strictly prohibited.
Withdrawal Tips: Complete your account verification (KYC) for faster withdrawals. Verified accounts benefit from a significantly quicker withdrawal process.
New Lucky offers a variety of bonuses and promotions. Each bonus comes with its own wagering requirements. Please read the associated terms carefully before claiming any bonus. Wagering requirements must generally be met before withdrawing bonus funds.
The following activities are strictly prohibited on the New Lucky platform. Violating these rules will result in permanent account closure, and your balance may be forfeited.
Prohibited activities: Fraud, hacking, use of bots, money laundering, using another person's account, providing false information, exploiting platform vulnerabilities, and any other form of dishonest conduct are strictly prohibited.
New Lucky believes gaming is meant for entertainment, and we take responsibility for ensuring it does not negatively impact any user's life. We provide a range of tools to promote responsible gaming.
New Lucky takes your personal information seriously. Any details you provide are used solely for account management and payment processing. To learn more, visit our Privacy Policy View the page.
We use SSL encryption to keep all your data secure. Your information is never shared with third parties, except where required by law.
New Lucky reserves the right to close or suspend any account at any time, without prior notice, particularly in cases of rule violations. Users may also close their own account at any time by contacting the support team.
New Lucky is not liable for any losses arising from game outcomes, technical issues, or third-party actions. The platform is provided on an "as is" basis. That said, we always strive to deliver the highest standard of service.
For any dispute or complaint, please contact our customer support team first. We aim to resolve disputes within 7 business days. If a resolution cannot be reached through support, the decision of New Lucky's management committee will be considered final.
These terms and conditions are governed by the applicable laws of Bangladesh. All New Lucky operations are conducted in accordance with relevant regulations. As a user, you are also responsible for complying with the laws applicable in your jurisdiction.
If you have any questions about these terms and conditions, please contact our support team. We are always ready to assist you.
A quick overview of the most important points in New Lucky's terms and conditions.
Please provide accurate and truthful information when registering on New Lucky. Mobile number verification is mandatory. Accounts created with false information will be terminated.
No hidden charges. Free deposits via Mobile Banking, Nagad, and Rocket. Fast and straightforward withdrawals.
Each bonus comes with clearly stated terms and conditions. New Lucky has no vague or misleading bonus terms.
Your personal and financial information is kept fully secure through SSL encryption and a strict privacy policy.
You can manage your own gaming activity by setting deposit limits, enabling self-exclusion, or placing betting limits.
Our 24/7 support team is here for you whenever you need help. Disputes are typically resolved within 7 business days.
Answers to the most frequently asked questions about New Lucky's terms and conditions.